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Privacy Policy
Terms & Conditions

Privacy Policy Terms & Conditions

This Privacy Policy describes how OG Hospitality Group, LLC (“OG Hospitality”, “we”, and “us”) collects, uses, shares and protects the personal data and information of our customers in connection with OG Hospitality’s websites.  The information you share with OG Hospitality allows us to provide the products and services you need while giving you the best experience possible.  The protection of your personal data is important to OG Hospitality. 

What personal data do we collect?

We may collect personal data about you when you visit our stores and website, use our service, purchase our goods or otherwise communicate or interact with us.   

Info you provide to us

Depending on the method of interaction with us, you may provide information to us including, but not limited to, the following:

  • Personally identifiable information:

    • Name;

    • Postal address;

    • Telephone number;

    • Date of birth;

    • Email address;

    • [any other information collected to be specified here] 

  • Other personal information you choose to provide to us when you interact with our site or use our services.

Information we obtain through automated means by your use of our services 

We may use automated technology to collect information from your computer system or mobile device when you visit or otherwise interact or communicate with us.  Automated technology may include cookies, local shared objects, and web beacons. Some of the information automatically collected may include:

  • IP address;

  • Internet Service Provider;

  • Date and time of access;

  • Device operating system and browser type;

  • Location information;

  • Online identifiers;

  • Mobile device information

Specific automated technology collection methods or analytics may be used, including mobile device tracking, targeted advertising, social media, Google Analytics, etc.  

Social Media

We may interact with you on third party social media sites such as Facebook if you interact with us. By interacting with us on those sites, you are hereby opting in to share your content with us. Please be advised that such content (e.g. images, captions, comments, etc.) that you give by liking, posting, commenting, sharing, etc. to third party social media sites is visible to the public and not considered personally identifiable information. Please follow the social media site’s guidelines for ways to manage, correct or delete any personally identifiable information.

Service Providers

We engage certain service providers who may use cookies and similar technology to collect user data. However, we are not responsible for their privacy policies and/or practices. 

Information from other sources

We may receive personal information from third party sources, such as Google, and incorporate it with your personal information.  If we receive personal information from a third-party or other source, we will treat that information as your personal information. From time to time, we may include third party 

*Cookie and other technologies

A cookie is a small text file that is placed onto an Internet user’s web browser or device to    remember or obtain information about the user. 

We may use cookies, web beacons, and other similar technologies on our online services and in other areas related to our business to collect information whenever you interact with us or third-parties that use our services.  We may combine this information with other information we collect about you and use it for various purposes and to provide you with the services that you have requested. 

We may use these technologies to:

  • Uniquely identify you or your device;

  • Allow access to and use of our online services;

  • Help customize your user experience;

  • Help us monitor the performance of our online services;

  • Further system security where appropriate;

  • To market to you through targeted advertising; or

  • For other purposes described in this Privacy Policy


If you do not wish to receive a cookie or if you wish to be notified when you receive a cookie, use the options in your web browser to change your cookie preferences.  Note, however, that if you disable all cookies, you may not be able to take advantage of all features available on a website.


Why do we collect your personal data?

 Such purposes or uses could include:

  • To provide, maintain, improve, and develop relevant features, content, and services;

  • To fulfill your request(s) and order(s);

  • To contact you with information about your account or order(s);

  • To conduct research;

  • To create analytics and reports for external parties, including partners, affiliates, publishers, advertisers, third-parties, and others regarding the use of and trends within our online services;

  • To provide location-based services

  • To detect and defend against fraud, abusive, or unlawful activity.

For GDPR compliance the legal basis, or bases, for which personal data is collected must be expressly stated.  Below are examples of some relevant legal bases for which to collect and/or process personal data.]

We collect and process personal information for as set out in this Privacy Policy and for the following purposes:

Services and contracts

To provide our services and to comply with our contract with you by:

  • Carrying out your request(s), fulfilling your order(s), processing payment(s) for our [products/services];

  • Communicating with you about your order(s), purchase(s), or account;

  • Providing online services to you, which include our website [and mobile app];

  • Providing customer support.

Legitimate Interests

To achieve the legitimate interests of our business or a third-party by:

  • Marketing to you;

  • Communicating to you about our [products/services] or those of our business partner(s);

  • Managing our business, including developing new [products/services], conducting research, and assessing the effectiveness of our sales, marketing, and advertising;

  • Maintaining, managing, and improving our [products/services] offered to you;

  • Ensuring the security of our networks and systems

Legal Obligations

To comply with applicable laws and regulations. 


With your consent (where required by applicable law), we may use the information we collect for the following purposes:

  • [communicate with you via email or text message about our products/services]

  • [Communicate with you via email or text message about the products/services of our business partners]

  • [Provide location-based services]

  • [Deploy and use cookies and similar technologies]

  • [Provide online services to you]

Where the processing is based on consent, you have the right to withdraw your consent at any time.  This will not affect the validity of the processing prior to the withdrawal of consent. 


How do we share your personal data?

We may share your personal information with third-parties for various purposes.  

Business Affiliates: We may share your personal information with the OG Hospitality Group Family of businesses.  The OG Hospitality Group Family includes The Shack Breakfast & Lunch, The Corner Pub & Grill and The Tavern Kitchen & Bar.  Members of the OG Hospitality Group Family who receive this information from us are not authorized to use or share the information, except as set out in this privacy statement.]

[Service Providers: We may share your personal information with vendors or service providers who provide services to us, such as fulfilling orders, providing data processing and other information technology services, carrying out research and analysis, marketing and advertising services, personalizing individual user and customer experiences, among others.]

[Business Transfers: We may, for strategic or other business reasons, decide to sell or transfer all or part of our business.  As part of such sale or transfer, we may choose or be required to pass personal information we have collected and stored to anyone involved in the sale or transfer.]

[Non-Identifiable or Aggregate Information: We may, at times, share information that does not directly identify you.  For example, we may share anonymous, aggregated statistics about your use of our online services.  We may combine information about you with other [customers/consumers] and share the information in a way that does not link to a specific customer.]

We have the right to use or share personal information as necessary to keep in compliance with any law, regulation, or legal request, to protect our online services [and in-store/in-office/etc.] technology, to bring or defend legal claims, to protect the rights, interests, safety and security of our organization, our employees, or members of the public, or in connection with investigating fraud or other crime, or violations of our policies. 


How long do we keep your personal data?

We will retain your personal information only for so long as reasonably necessary to fulfill the purposes set out above in this Privacy Policy, unless a longer retention period is required or allowed by law.


What are your rights?

You are responsible for maintaining the accuracy of the information you submit to us.  We may allow you to access, review, correct, update, and remove or restrict access to personal information you have provided through your interaction or communication with us. 


How do we secure your personal data?

We are committed to keeping your personal information secure.  We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, use, alteration, or destruction.  Although we make efforts to protect your information, no website, computer system, mobile application, or transmission of information via the Internet is 100% secure.  Further, you are responsible for taking reasonable steps to protect your personal information, such as your password. 


Children’s personal data

We do not knowingly collect personal information online from children under the age of thirteen (13).  If a child under the age of thirteen (13) has provided us with personal information online, or if, as a parent or guardian of a child under the age of thirteen (13), you believe your child has provided us with personal information online, please contact us at


How do you access and update your personal data?

In order to keep your personal information accurate and complete, you can access or update some of the data. 

Changes to this Privacy Policy

We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.


How to contact us

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